• 契約社員

学校法人Rugby School Japan

仕事内容

アピールポイント: 学校法人ラグビー・スクール・ジャパンは、英国屈指の名門校 Rugby School の日本校「Rugby School Japan(“RSJ”)」を運営する学校法人です。Rugby School Japanは2023年に開校し、英国伝統のボーディングスクール教育を日本で実現する学校として着実に成長を続けています。また、Clarence International School、Phoenix House International Schoolとともに、18か月から18歳までをつなぐCEA Pathwayの一翼を担っています。また、2024年には、英国国際学校評議会(COBIS)より、パストラルケアの領域において最高評価であるBeacon Status を得ました。 開校から4年目を迎える現在、次の成長ステージへ進む RSJ が求めているのは、学校に関心を寄せるご家庭にとって、温かく頼れる「最初の 窓口」となる Admissions Officer。お問い合わせから出願、アセスメント、入学まで、ご家庭に寄り添いながら子供たちの新しい学校生活の第一歩を導く仕事です。 こんな方に向いています * 人と接することが好きで、相手に安心感を与えられる方 * 相手の立場に立って、丁寧なフォローができる方 * 正確な事務処理やスケジュール管理が得意な方 * 日英両言語（主に英語）で円滑にコミュニケーションが取れる方 * チームワークを大切にし、周囲と協力して仕事を進められる方

仕事内容: The Admissions Officer is responsible for delivering a professional, welcoming and well-organised admissions experience for prospective families, working closely with the Admissions Manager. The postholder will manage enquiries and applicant records, coordinate visits, assessments and interviews, prepare correspondence, track documentation and decisions, support recruitment events and maintain accurate information within OpenApply and other School systems. Admissions and Marketing are separate functions. The Admissions Officer focuses on family engagement, application administration, process quality and conversion under the direction of the Admissions Manager. Prospective-Family Service and Enquiries ・Monitor and respond to admissions email, telephone and other approved enquiry channels promptly, professionally and empathetically in English and Japanese. ・Explain RSJ's educational offer, day and boarding options, entry points, admissions process, assessment requirements, fees and next steps accurately and clearly. ・Identify the needs and circumstances of each family and provide appropriate follow-up, while avoiding advice or commitments outside delegated authority. ・Maintain regular, purposeful communication with prospective families throughout the admissions journey and ensure no enquiry or application is left without a clear next action. ・Escalate sensitive, complex or exceptional cases promptly to the Admissions Manager. Application and Database Administration ・Create, update and maintain accurate enquiry and applicant records in OpenApply and other relevant School systems, including status, source, notes, tasks, documents and communications. ・Check applications for completeness and request required documents, including school reports, references, identification and other supporting information. ・Track applicants through each stage of the pipeline and ensure deadlines, follow-ups and outstanding actions are visible and completed. ・Maintain orderly and confidential digital records in accordance with School procedures, privacy requirements and agreed retention practices. ・Support routine data quality checks, deduplication, reporting and process improvements. Visits, Assessments and Admissions Decisions ・Arrange personalised campus tours, online meetings, taster visits and other prospective-family appointments, coordinating relevant staff and pupil involvement. ・Coordinate entrance assessments (admissions testing), interviews, references, scholarship assessments and related logistics, including invitations, schedules, rooms, online links and materials. ・Ensure assessment information and staff feedback are collected and recorded promptly for review by the Admissions Manager and authorised decision-makers. ・Prepare accurate offer, waiting-list, decline and other outcome communications for approval and issue. ・Maintain clear separation between administration of the process and formal admissions decisions, which remain with authorised School leaders. Offers, Acceptance and Onboarding ・Track offers, acceptance documents, deadlines, deposits and other required steps, liaising with Finance and the Admissions Manager as appropriate. ・Provide accepted families with clear information about enrolment, start dates, orientation, uniforms, transport, technology, medical requirements and other onboarding matters. ・For boarding and overseas pupils, coordinate the collection of required boarding, travel, guardianship, emergency-contact and immigration-related information in accordance with School procedures and applicable requirements. ・Prepare a complete and timely handover of accepted pupils to Registry, Finance, Boarding, Medical, academic and pastoral colleagues, avoiding duplicate requests to families wherever possible. ・Support new-family welcome and orientation activity and help resolve outstanding pre-arrival matters. Events, Recruitment Support and Partnerships ・Support the planning and delivery of Open Days, information sessions, webinars, assessment days, school fairs and agreed recruitment travel. ・Represent RSJ professionally at approved external events and provide accurate follow-up to participating families. ・Support the Admissions Manager in communication with feeder schools, education advisers, relocation partners and approved agents, ensuring they receive current and accurate information. ・Maintain event registrations, attendance records, follow-up actions and feedback. ・Share recurring questions, family feedback, lead quality and conversion barriers with the Marketing team to improve campaigns and information. Reporting, Compliance and Continuous Improvement ・Prepare regular pipeline and activity reports covering enquiries, applications, assessments, offers, acceptances, withdrawals, source markets, response times and conversion. ・Support the Admissions Manager in monitoring year-group capacity, waiting lists, day and boarding demand and key recruitment trends. ・Follow the School's Admissions Policy and all approved procedures consistently, fairly and transparently. ・Comply with safeguarding, child protection, equality, privacy, information-security and record-keeping requirements. ・Identify practical ways to make the admissions process clearer, faster and more family-friendly while preserving appropriate checks and decision-making standards. ・Prompt, warm and accurate communication with prospective and accepted families. ・Complete, current and reliable applicant records and documentation. ・Well-organised tours, assessments, interviews and admissions events. ・Clear progression of applicants through the pipeline and timely follow-up of outstanding actions. ・Accurate offers, acceptance tracking and handover into Registry and School operations. ・Positive collaboration with the Admissions Manager, Marketing and wider School teams. ・Consistent compliance with admissions policy, safeguarding, privacy and delegated authority.