募集情報
Chinese + English/shift work
使ってみる
年俸2,800,000円~3,200,000円
交通・アクセス 丸の内線「四谷三丁目」駅より徒歩3分・JR「四谷」駅より徒歩7分
Side International Japan株式会社
その他サービス業接客/フロアスタッフ、その他ゲーム、チャット対応スタッフ
勤務時間詳細 総労働時間:1ヶ月あたり160時間 -Business hours: Shift based - 10:00-19:00
Chinese + English/shift work
仕事内容 Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences. Experience our side of life. For more information, visit www.side.inc. Support the customer service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes via email. -Perform (Traditional Chinese-English, English-Traditional Chinese) language translation and proofreading where necessary. -Respond and support players issues via chat and email, including but not limited to password resets, in-game reports and more. -Respond to approximately 60~80 player inquries a day.
Side International Japan株式会社
160-0004東京都新宿区四谷3-2-1 フロントプレイス四谷
勤務地 ※転勤なし
Side International Japan株式会社
交通・アクセス 丸の内線「四谷三丁目」駅より徒歩3分・JR「四谷」駅より徒歩7分
シフト制 勤務時間詳細 総労働時間:1ヶ月あたり160時間 -Business hours: Shift based - 10:00-19:00
年俸2,800,000円~3,200,000円 給与詳細 基本給:年俸 280万円 〜 320万円 固定残業代:なし 【一律手当】 全員に一律で支払われる通勤・皆勤・家族手当金額:なし 全員に一律で支払われるその他手当金額:なし *Company regulations will take into account experience and ability. Annual Salary: 2.8M JPY to 3.2M JPY 0~10h average monthly overtime
休日休暇 -Support 365 days a year including weekends and holidays (shift work)
【保険制度】 雇用保険、労災保険、健康保険、厚生年金 待遇・福利厚生 【福利厚生】 ■Social insurance (health insurance, employees' pension, employment insurance, workers' accident compensation insurance) ■With salary increase ■Transportation expenses paid as stipulated. ■Free dress and hairstyle ■Annual paid leave system.
職場環境 we value horizontal connections and work while communicating with each other. 喫煙所:なし(敷地内全て禁煙)
職場に多い年齢層
10代
20代
30代
40代
50代
60代
70代〜
仕事内容の特徴
求めている人材 Requirements -Native reading and writing skills in Traditional Chinese. -Fluent reading and writing skills in English. (Japanese is not required) -Passionate about the video game industry. -Strong logical thinking. -Customer service (nice to have) and/or video game, travel support, help desk, technical support experience within an email contact center -environment. -Able to deliver excellent customer service via email and chat. -Able to understand games from a gamer’s perspective. -Capable of analyzing and solving information accurately and swiftly within guidelines. -Possesses a team player mentality.
試用期間あり 試用・研修期間:3ヶ月 試用・研修期間の条件:本採用と同じ *Trial period of 3 months / conditions remain unchanged.
選考プロセス Casual screening(英語+日本語)+ Language web test(日英)+Interview1
会社名
Side International Japan株式会社
代表者
高尾 博史
所在住所
東京都豊島区南大塚2丁目37番5号
代表電話番号
0359778033
事業内容
翻訳・通訳
掲載開始日:2025/07/30
原稿ID:c9ab3bc29f8eeadd
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